Questions to ask about the company
Once you’ve found a few contractors in Colorado Springs who specialize in replacement windows, it’s time to narrow down who you’re going to use. If you’re not familiar with window contractors or similar companies, it’s important to find out exactly what the business does and if the company will be a good fit for you and your home.
First and foremost, find out the full name and address of the company. One of the scariest things that can happen is to get scammed by a company that doesn’t actually do what they say or even exist. By getting the name and street address of the company you can find out if the company is real, look up reviews on the services they provide and make sure everything seems real. It’s also a good idea to get the name of the manager or talk to that person if at all possible. Find out how long the company has been in business so that you know the company is able to keep clients and has already gone over the learning curve. The longer a company has been in business, the more likely the company has succeeded in previous jobs and will work well for you.
Once you’ve determined that the Colorado Springs window replacement company you’ve picked is a legitimate company, find out about the company’s insurance company. Window contractors should carry some type of comprehensive liability insurance, as well as workers’ compensation, to protect you during their work in case an accident happens. This is important because if the company doesn’t have current coverage of these two types of insurance and a worker is hurt on your property while they’re doing work for you, they could sue you or cause many legal complications for you. Verification for this is easy - just ask to see the company’s certificate of insurance and be sure the certificates they show you are for comprehensive liability and workers’ comp. One thing to remember is that carrying these insurances will mean the cost of your Colorado Springs window replacement contractor will be a little bit higher, but the cost of the prevention is worth much more than the risk of your contractor not having insurance.
Find out if the company is licensed or has credentials. Basically you want to make sure the state and city has licensed the company you want to use so you know that the company is qualified to do the work you need done. Don’t be fooled - some companies may try to show you a business license which is different. Be sure the credentials the window replacement company shows you are state or city credentials.
Ask for references. When a company is able to provide references from previous jobs, including before and after photos, it’s easy to know that a company did a good job. If a contractor doesn’t have photos and testimonials, ask him or her for a list of recent customers and their phone numbers to check how their experience with the company was. If there were problems, how did the window replacement company handle it? Were they helpful in getting things fixed or did they challenge the customer? Making sure others have had a good experience means you are much more likely to have a good experience as well. If the contractor isn’t willing to provide references, it’s likely this isn’t someone you want to work with.
Questions to ask about the actual job
Once you’ve picked your Colorado Springs window replacement company to use, you’ll need to find out some information about the actual job. Having any type of work done on your home can disrupt your everyday life, so it’s important that you’re clear on what it is you need done and your expectations of the job.
If you’ve already determined the job and price of the job, the next important thing to do is find out how long the project will take to get done. Will it take one day to get the windows replaced or will it take multiple days? Will it happen on a weekday or a weekend when you won’t have to take off work for multiple days? These are all things that will directly affect how you live, whether it’s for a few hours or a few days. Knowing the length of the job and including it in your contract is extremely important.
Find out what warranties you’ll receive from the job. Find out the length of the warranty from the manufacturer and consider the fact that your warranty will be better if it is a factory-authorized installation. Don’t be afraid to ask the window replacement contractor to tell you exactly what the warranty covers.
The most important question to ask your Colorado Springs window replacement contractor is the level of service they’ll provide you with. You should make sure they’ll remove the old windows and won’t mess up your house or the landscaping surrounding it. If they do, they should cover those costs and if something goes wrong, you should feel confident that the company will fix the problems for you without hassle. It’s always important to feel confident in the company you hire, because they’re who you’ll deal with if the service is bad.
The best way to choose a Colorado Springs replacement window company is to be thorough in your questions and research. Don’t just use price to determine what company you choose. Experience as a business, good referrals and insurance or warranties are all things to consider when finding a contractor who will work well for you.